Privacy Statement & User Agreement - Website Usage Terms
Wild Palms, Inc wishes to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy statement covers the site www.wildpalmsapparel.com. Because this website wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices and have its privacy and security practices reviewed by our users.
If users have questions or concerns regarding this statement, they should contact the webmaster.
Information Collection and Use
Information Collection Wild Palms, Inc is the sole owner of the information collected on www.wildpalmsapparel.com. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.
In order to purchase online, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which they have expressed interest. It is optional for the user to provide demographic information and business information, but encouraged so we can provide a more personalized experience on our site.
We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookies, temporary data is held concerning the information selected or entered during the web session and once users close the browser, the cookie simply terminates. A persistent cookie is a small file stored on the user's hard drive to keep track of the web session, which may be deleted upon logout. Persistent cookies can be removed by following the Internet browser help file directions.
By getting a cookie from our site, users would not have to log in a password more than once while in an open internet browser, unless they log off, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Once the user logs off from the secure site, the cookie is removed and the user will have to log back in. If the user fails to log off from the site, the cookie remains, leaving the account open.
Communications from the site
Verification, Special Offers and Updates
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services and special deals. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
Customer Service We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user's wishes. Sharing
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
In the event Wild Palms, Inc goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred.
Users who no longer wish to receive our sales flyers may op-out of receiving these communications by replying with unsubscribe in the subject line in the email or email us at firstname.lastname@example.org or contact us using the Contact Information below.
This website contains links to other sites. Please be aware that we, Wild Palms, Inc, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.
This website takes every precaution to protect our users' information. When users submit sensitive information via the website, their information is protected both online and offline.
When our registration/order form asks users to enter sensitive information (such as credit card number) that information is encrypted and is protected. While on a secure page, such as our order form, the lock icon on the bottom of web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked as opposed to un-locked, or open, when users are just 'surfing'.
While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our customers' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our customer service representatives) are granted access to personally identifiable information. Our employees must use password-protected workstations and terminal services. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our users' information is protected. Finally, the servers that store personally identifiable information are in a secure environment, behind a password-authenticated firewall of a wide area network.
If users have any questions about the security at our website, users can send and email to us.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user's personally identifiable information changes (such as zip code, phone email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can be done by contacting our Customer Service Department at the contact information listed below.
Notification of Changes
If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users by posting a notice on our website for 30 days.
Toll Free: 1-800-983-8898
Local: (909) 597-5948
Fax: (909) 597-6061
15221 Fairfield Ranch Rd. Unit # 140
Chino Hills, CA 91709